Privacy policy (GDPR)

Data controller

The controller of the data collected via this website is Smidjan, Wallonia, Belgium: jeanbaptiste.dhondt1@gmail.com.

Data collected

• Contact form / diagnosis request: surname, first name, company (optional), e-mail address, telephone number (optional), content of the message.
• Browsing data: IP address, browser and device type, pages viewed, collected for security purposes and, where applicable, for audience measurement.
• Data from Google reCAPTCHA: technical signals used to distinguish a human user from a robot when submitting the contact form.

Purposes of the processing

• Respond to requests for contact, quotation or free diagnosis;
• Ensure the security and integrity of the contact form (anti-spam and anti-robot protection);
• Measure and improve the use of the website, where applicable, by means of statistical tools.

Legal basis

• The performance of pre-contractual measures taken at the request of the data subject, for the handling of contact requests;
• The legitimate interest of Smidjan in securing its form and its website against abuse (reCAPTCHA);
• The consent of the user, where it is required for non-essential audience measurement cookies.

Retention period

The data submitted via the contact form is kept for a period of 3 years from the last exchange, unless a longer legal retention obligation applies (in particular accounting) or an ongoing contractual relationship exists.

Recipients of the data

The data is processed by Smidjan's authorised staff and, where applicable, by its technical subprocessors (hosting, e-mail, anti-spam and audience measurement tools). It is neither sold, nor rented, nor transferred to third parties for commercial purposes.

Cookies & third-party services

This website is not free of cookies or trackers: we do not claim to operate "without any cookie". The following categories may be used:

To date, the website uses no audience measurement (analytics) tool nor any advertising cookie. If such a tool were to be put in place, this policy would be updated accordingly.

Some of these services, in particular Google reCAPTCHA, are provided by third parties established outside the European Union (United States) and may involve a corresponding transfer of data. These transfers rely on the safeguards provided for by the GDPR, such as the European Commission's standard contractual clauses. You may at any time configure your browser to block or delete non-essential cookies; this may however limit certain features of the website (for example the submission of the contact form).

Your rights

In accordance with Articles 15 to 22 of the GDPR, you have the following rights over your data: the right of access, of rectification, of erasure, of restriction of processing, of portability, of objection, as well as the right to withdraw your consent at any time where the processing depends on it.

To exercise these rights, contact us at jeanbaptiste.dhondt1@gmail.com. A reply will be provided within the timeframes laid down by the GDPR.

You also have the right to lodge a complaint with the Belgian supervisory authority: Data Protection Authority (DPA), Rue de la Presse 35, 1000 Brussels: www.autoriteprotectiondonnees.be.

Data protection officer contact

Given its size and the nature of its processing activities, Smidjan has not appointed a formal data protection officer (DPO), as this appointment is not mandatory in its case. Any question relating to the processing of your data may be sent to jeanbaptiste.dhondt1@gmail.com.